Meet The Team

MEET THE TEAM

We bring a broad range of business, process, behavioral, managerial, change management and project management skills to our clients. Our professionals have successfully filled corporate management positions as well as consulting roles. They understand the corporate environment and the complexities inherent to it.

 

This gives us a unique competitive advantage for identifying opportunities, developing solutions and achieving measurable, and sustainable results for our clients.

The Managing Partners

 

Steve Ballard (sballard@convergentresults.com) is an experienced professional with twenty-five years in operations management and consulting. Steve was a maintenance foreman, supervisor and plant foreman in Shell Oil’s sour gas plants in the US and the Middle East. In 1994, Steve became an internal consultant doing process design, training and implementation within 34 areas of Shell’s plant and field operations, maintenance and drilling groups in the US. Steve left Shell for consulting where he has worked successfully as process design lead facilitator and implementation lead in the operations, engineering and maintenance functions of the chemical, utility and aircraft industries. All of his projects have resulted in a measurable return on investment for his clients. His great strength is in establishing high credibility with the operations level particularly in planning and scheduling and problem solving.

 

Kent Carlson (kcarlson@convergentresults.com) started his professional career in San Diego, CA working in the aerospace industry for General Dynamics Corporation as a quality assurance engineer. Desiring to go back to school, Kent returned to Minneapolis accepting a job with Honeywell (Military Avionics Division) in production engineering while he attended graduate school in Minneapolis/ St. Paul at the University of St. Thomas (UST).  Kent's diverse background in academics and industry has effectively equipped him to be successful in the management consulting industry. He has worked in over 100 facilities world-wide in assessing, designing and implementing sustainable work management solutions for a diverse client base. Kent has provided operations improvement services to a variety of customers, many of which work in heavily capitalized industries, e.g., oil and gas E&P, refining, chemical, pipeline, mining (i.e., underground and oilsands), electric utilities, rail and heavy manufacturing.

 

Larry Clements (lclements@convergentresults.com) is a senior project executive with strong organizational and interpersonal skills. Combined with over twenty years experience in manufacturing and engineering environments, he brings both a comprehensive and pragmatic understanding of client needs to a project. Larry has extensive experience in manufacturing management in chemicals, aerospace and automotive environments, both in process management and planning. He has been a leader in process standardization and cycle compression and has published several papers on the subject. He has demonstrated success in project management, productivity improvement and organizational development.

 

Mike Palm (mpalm@convergentresults.com) is a senior project executive with over thirty years in change management and process design and implementation. Skilled at building credibility and trust at all levels of an organization, he has been a successful manager of both internal and external consulting groups. He has experience in diverse industries including chemicals, health insurance, defense, banking and consumer products. He has a proven track record for achieving significant, measurable results in a wide variety of business functions including new product development and market introduction, engineering, operations, maintenance and support areas.

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