

Group Problem-Solving: A Tool for Changing Culture
Underlying Value: The value of problem-solving goes without saying. There are several methods to choose from: hypothesis-driven,...


Social Acumen – the Informal Leaders – Accelerate Projects
In 2001, a group of IT project managers published the Manifesto for Agile Software Development. This was in response to a long history of...

The Stewards of Employee Engagement
Employee engagement is increasingly a corporate priority. It has become a CEO-level issue. The payoff is in increased productivity and...

Short-Interval-Scheduling Creates the Most Effective Interface for Employee Engagement
Short-Interval Scheduling Best Kept Secret of Productivity Improvement Short-Interval Scheduling is one of the most widely used yet least...


Demographics Keep Business Leaders Awake
Frequently, talking with top executives, I ask what keeps them awake at night. Their answer is most often the impending loss of skills in...
Making it Stick
It is not infrequently that we find new processes and systems not used because people just flat forgot the training they received in...


Our Founding Fathers Understood Change Management
My most recent read is The Quartet: Orchestrating the Second American Revolution, 1783-1789, by Joseph J. Ellis. It is the story of how...


Social Acumen of the Informal Leaders Accelerate Projects
In 2001, a group of IT project managers published the Manifesto for Agile Software Development. This was in response to a long history of...


Business Transformation, a Proven Success Formula
A A client recently asked what is Business Transformation. There are various explanations offered in literature and on the Internet....


What's an Expert
The point of the story is the difference between knowledge and experience. Our interconnected world is now full of easily accessed informati