Last week I was in a consultant "shop-talk" session comparing notes on how to identify and track financial benefits that show in a...

Underlying Value: The value of problem-solving goes without saying. There are several methods to choose from: hypothesis-driven,...

In 2001, a group of IT project managers published the Manifesto for Agile Software Development. This was in response to a long history of...

Employee engagement is increasingly a corporate priority. It has become a CEO-level issue. The payoff is in increased productivity and...

Short-Interval Scheduling Best Kept Secret of Productivity Improvement Short-Interval Scheduling is one of the most widely used yet least...

It is not infrequently that we find new processes and systems not used because people just flat forgot the training they received in...

My most recent read is The Quartet: Orchestrating the Second American Revolution, 1783-1789, by Joseph J. Ellis. It is the story of how...

In 2001, a group of IT project managers published the Manifesto for Agile Software Development. This was in response to a long history of...

The point of the story is the difference between knowledge and experience. Our interconnected world is now full of easily accessed informati

There are three principles to keep in mind with business cases. One, a business case in a living document that will grow (in accuracy and...