Going for the Gold
Last week I was in a consultant "shop-talk" session comparing notes on how to identify and track financial benefits that show in a...
Group Problem-Solving: A Tool for Changing Culture
Underlying Value: The value of problem-solving goes without saying. There are several methods to choose from: hypothesis-driven,...
Social Acumen – the Informal Leaders – Accelerate Projects
In 2001, a group of IT project managers published the Manifesto for Agile Software Development. This was in response to a long history of...
The Stewards of Employee Engagement
Employee engagement is increasingly a corporate priority. It has become a CEO-level issue. The payoff is in increased productivity and...
Short-Interval-Scheduling Creates the Most Effective Interface for Employee Engagement
Short-Interval Scheduling Best Kept Secret of Productivity Improvement Short-Interval Scheduling is one of the most widely used yet least...
Making it Stick
It is not infrequently that we find new processes and systems not used because people just flat forgot the training they received in...
Our Founding Fathers Understood Change Management
My most recent read is The Quartet: Orchestrating the Second American Revolution, 1783-1789, by Joseph J. Ellis. It is the story of how...
Social Acumen of the Informal Leaders Accelerate Projects
In 2001, a group of IT project managers published the Manifesto for Agile Software Development. This was in response to a long history of...
What's an Expert
The point of the story is the difference between knowledge and experience. Our interconnected world is now full of easily accessed informati
A Core Management Tool: the Business Case
There are three principles to keep in mind with business cases. One, a business case in a living document that will grow (in accuracy and...