Planning, not Boots, Increases Crew Productivity
On occasion, I’ve discussed maintenance productivity, as measured by wrench time, with plant managers and operations executives. It’s not...
Making it Stick
It is not infrequently that we find new processes and systems not used because people just flat forgot the training they received in...
Right Data, Right People...Right Decision
We have seen it time and time again. If you get the right data to the right people at the right time…and show them how to use it…magical...
Don’t Repave the Cow Path
Whenever an organization indicates they are considering automating an existing process, Convergent Results always has the same advice....
Our Founding Fathers Understood Change Management
My most recent read is The Quartet: Orchestrating the Second American Revolution, 1783-1789, by Joseph J. Ellis. It is the story of how...
Problem Solving, the Forge of Corporate Culture, Engages Employees
It happened again this past week! A client asked how you mold corporate culture. This was part of a brand new merger where the challenge...